MONEY BACK GUARANTEE
If the item is NOT Authentic or NOT "As Stated in Description"
(please inquire for return policy details 844-981-4887)
Online Form
Image upload form
YOU MUST SUBMIT PAYMENT CONFIRMATION BEFORE SHIPPING FORM
After above confirmation, Continue to START SHIPPING PROCESS by
FILLING-OUT the SHIPPING FORM (left-side or click below)
***If you should need special shipping assistance
THIS BUYERS/BIDDERS SHIPPING FORM IS REQUIRED BY OUR FINE ART & JEWELERS BLOCK INSURANCE POLICY. ITEMS CANNOT BE SHIPPED UNLESS THIS FORM IS COMPLETELY FILLED-OUT BY THE PURCHASER.
High-value packages
High-value packages may require delivery to your local Fedex or UPS
Main shipping facility. The package will have to be picked up by the Buyer (unless other arrangements have been approved by the auction house). The Buyer's name is shown on the invoice and or shipping label.
(You can safely pickup at your convenience:
please be prepared to provide current valid government issued photo ID.)
Free or 50% SHIPPING PROMO
only qualifies for bidders who pay their invoice on time by the 3rd day.
In-House Shipping for both International & Domestic
(Insurance & Fine Art Packing may be Required)
UPS/FEDX/Freight Shippers/White Glove Services Available
Typically items ship out twice per month
depending on when payment posts our account
(week of the 1st and 15th).
Closed Friday- Sunday as well as Religious & U.S Federal Holidays.
We observe all US holidays.
If there is a deadline we must be notified within 24 hours of winning.
Our priority is to chose the safest and most economical shipping
Shipping estimates will be invoiced separately after payment
and can be paid with Paypal
We provide In-house Shipping via a 3rd party
using the most economical UPS/ FEDX packing/insurance/transport
After packing, when the dimensions and weight of your package are known; we can then provide a total Packing, Shipping and Insurance Estimate (Please See Terms & Conditions on the Platform or below.)
Summary of Shipping Terms & Conditions
The safest shipping method with the least expensive quote will be selected on your behalf. We direct and manage the packing/insurance and shipping of most items we represent by providing In-House Shipping. (i.e If we deem necessary depending on the item's size, weight, value, location or fragility; we assign and direct a licensed/certified/insured professional 3rd party freight/packing/delivery/insurance co). Pick-up transactions may be available at a 3rd party location in Los Angeles, Ca by appt (a nominal handling fee applies). It is the Bidders responsibility to contact us when they are ready to start the shipping process via email and must include shipping address, best contact email & phone number or any other special instructions such as shipping deadlines, or Do not Deliver or Specific No Delivery Dates (all packages must be signed by an adult on the premises). Please personally "Be prepared to open and inspect the package within 24 hours" and arrange the appropriate delivery date to comply with this requirement or you may risk the option of filing a claim. Physically Shipping out of packages phase occurs 2x per month after the item has been packed and the bidder has paid for any charges that may have been incurred (the week of the 1st and the week of the 15th). Please phone us and leave a detailed message if you need RUSH shipping or have a Change of Address. Shipping Dept is closed Fridays-Saturday-Sunday.
Bidder's who comply with the payment policy and provide proof that payment has been initiated by the 3rd business day may qualify for Free Shipping if the item fits into a Small, Medium or Large Fedx Box (Weight restrictions may apply). (See Conditions of Sale for Details).
In-House shipping options may include UPS/FEDX/DHL or Certified & Approved by Auction House, 3rd Party Freight Shippers (Custom Wood Crates or Special Art or Luxury Packing May be Required depending on the item). White Glove Services are available. The safest shipping method with the least expensive quote will be selected on your behalf. Insurance is required. We highly suggest inquiring about shipping estimates in-advance of bidding. Our main goal is to get the item delivered to the winning bidder safe and undamaged. The bidder is responsible to notify the auction house within 24 hours of delivery if the item has been damaged, missing or is not "As Described" and to provide time stamped photos via email to initiate a claim. We cannot consider any claims without clear time stamped digital photos. Physically Shipping out phase occurs 2x per month after the item has been packed and the bidder has paid for any charges that may have been incurred (the week of the 1st and the week of the 15th). Shipping Dept is closed Fridays-Saturday-Sundays, Major Religious Holidays & Federal Holidays.